Orbit - Education Privacy Policy

1 Scope & Specific Application

This Privacy Policy applies specifically to the Orbit - Education mobile application (Package Identifier: com.orbitinstitute) and its integrated educational web endpoints operated by Orbit Institute of Science ("Orbit", "we", "us", or "our").

Orbit Institute of Science is dedicated to providing high-quality digital learning, student-teacher doubt resolution, curriculum-based mock exams, and academic performance tracking. We consider student data confidentiality and privacy fundamental. This policy explains our practices regarding user privacy, comprehensively covers the categories of data collected, explains how that data is used to deliver our educational curriculum, and discloses all parties with whom user information is shared.

2 Information We Collect

We collect only the information necessary to provide authentication, protect academic integrity, facilitate learning, and connect students with teachers. The types of data collected are categorized below:

A. Information You Provide Directly

• Account Registration and Profile Data: When you register for an account in the Orbit - Education app, we collect your Full Name, Mobile Phone Number, Username, and Password (stored securely using cryptographic hash algorithms).
• Academic Enrollment Details: Information regarding your assigned educational tier, class (e.g., standard/grade), enrolled subjects (Physics, Chemistry, Mathematics, Biology, etc.), and batch details.
• Mobile Verification (OTP): During account creation or password recovery, a One-Time Password (OTP) is transmitted via SMS to verify the validity and ownership of your registered mobile number.

B. Academic & Examination Activity Data

• Online Examinations & Mock Tests: When you attempt exams within the app, we collect your test responses, skipped questions, examination duration, submission timestamps, total marks, and percentage results.
• Academic Leaderboards: Your exam scores are processed to generate academic rank sheets and institutional leaderboards visible to enrolled peers and instructors.
• Curriculum Interaction: Video lecture completion status, chapter navigation, and study notes/PDFs accessed or downloaded for offline study.

C. User-Generated Audio & Text Communications (Doubt Resolution)

• Voice / Audio Questions: The app includes an interactive academic doubt clearance module allowing students to record voice queries directly to subject instructors. When you choose to use the audio recording feature, the recorded audio file is securely uploaded to our educational servers for instructor review and response.
• Text Questions & Attachments: Student-written queries and any relevant image/attachment uploaded (such as a textbook diagram or handwritten equation) submitted to clarify academic doubts.

D. Device Information & Unique Identifiers (Account Security & Device Locking)

• Unique Device Identifiers & Device Locking: To protect student accounts and prevent unauthorized credential sharing, Orbit - Education incorporates an account security feature that binds a student's profile to a single authorized mobile device. For this purpose, we retrieve hardware identifiers (such as Android ID or device telephony hardware IDs via READ_PHONE_STATE on supported Android versions). This information is strictly utilized to authenticate the device's authorization status and prevent concurrent multi-device logins.
• Hardware & System Specifications: Device model, manufacturer, Android operating system version, network carrier, and screen dimensions to deliver optimized video and PDF rendering.
• Environment Integrity Check: In order to maintain examination integrity and prevent cheating or illicit screen recordings, the app checks if Android Developer Mode / USB debugging is active during mock examinations.

E. App Performance, Logs & Diagnostics Data

• Crash Logs & Stack Traces: Automatically collected crash reports, stack traces, and app stability telemetry via Google Firebase Crashlytics to detect and remediate app bugs and crashes.
• App Usage & Analytics: Aggregate operational metrics (e.g., screen visits, button interactions, update adoption) collected via Google Firebase Analytics to enhance application performance.

3 Android Device Permissions & Operational Justifications

Orbit - Education requests specific runtime and manifest permissions on Android devices. We practice strict data minimization: each permission is requested strictly to enable specific in-app educational functionalities.

4 How We Use User Data

Orbit Institute of Science processes collected user data strictly for educational and service provision purposes, including:

• Account Administration: Registering student profiles, verifying identities via mobile SMS OTP, maintaining secure login sessions, and managing student course enrollments.
• Delivering Academic Curriculum: Providing personalized access to enrolled classes, subjects, syllabus chapters, study materials, and streaming video lectures.
• Administering Examinations: Hosting timed online tests, recording student responses, grading objective exams, generating comprehensive result summaries, and producing academic leaderboards.
• Facilitating Student-Teacher Communication: Transmitting student-submitted text and audio inquiries to qualified faculty members and returning instructor answers and clarifications.
• Ensuring Account & Platform Security: Enforcing single-device binding via device hardware identifiers to prevent unauthorized account sharing, credential theft, and exam malpractice.
• Pushing Academic Announcements: Notifying students regarding upcoming mock exams, new video lectures, newly uploaded PDF study materials, and resolved doubt answers.
• App Maintenance & Reliability: Diagnosing crash traces, tracking network connectivity bottlenecks, improving stability, and ensuring compatibility across Android OS versions.

5 Data Sharing & Third-Party Disclosures

In order to operate the mobile application and deliver educational content efficiently, we share user data only with specific, vetted categories of third parties. Below is a comprehensive disclosure of the types of parties with whom user data is shared:

6 Data Retention & Account Deletion Policy

Orbit Institute of Science retains personal information, examination history, and uploaded communications for as long as the student maintains an active enrollment or account with Orbit Institute, or as necessary to fulfill the educational purposes for which it was gathered.

7 Children's & Minor Student Privacy

Orbit - Education is an academic learning application utilized by students, some of whom may be under the age of 18 (including under the age of 13).

• Educational Purpose & Consent: Student accounts are created and registered either by the educational institute directly, or by students with the express knowledge and authorization of their parents or legal guardians.
• Protection of Minor Data: We treat information collected from minor students with heightened care. We strictly prohibit commercial profiling, targeted marketing, behavioral tracking, or sale of student data.
• Parental & Guardian Rights: Parents and legal guardians have the right to inspect any personal data collected from their minor child, request corrections, refuse further collection, or demand immediate deletion of the child's account by contacting us at mail.campuslog@gmail.com.

8 Data Security Safeguards

We maintain comprehensive technical, physical, and administrative measures to protect user data against unauthorized access, loss, alteration, or disclosure:

• Encryption in Transit: All communications between the Orbit - Education mobile application and our servers are encrypted using modern Transport Layer Security (TLS / HTTPS) protocols.
• Cryptographic Password Hashing: User passwords are encrypted using one-way cryptographic hashing prior to database storage; plain-text passwords are never recorded.
• Hardware Device Binding: By tying user sessions to verified device identifiers, we protect student accounts against credential hijacking and session replay attacks.
• Access Restrictions: Access to student databases, exam submissions, and audio queries is strictly confined to authorized academic instructors and systems personnel with verified credentials.

9 Your Privacy Rights & Choices

As a student or parent using Orbit - Education, you maintain clear rights regarding your personal information:

• Right to Access & Review: You can review your profile information, course enrollments, and past test results directly within the application dashboard.
• Right to Rectification: If any personal details (such as your name or class) are inaccurate or have changed, you can update them via your profile or request an update through administration.
• Right to Erasure (Account Deletion): You may request the full deletion of your account and associated records as detailed in Section 6.
• Right to Withdraw Device Permissions: You may toggle off microphone, camera, or storage access at any time via your device settings.

10 Contact Us & Grievance Redressal

If you have questions, feedback, or concerns regarding this Privacy Policy, our data handling practices, or would like to exercise any of your data rights, please contact our data grievance desk: